Privacy Policy

Introduction

• Welcome to Step Up Grow We value your privacy and are committed to protecting your personal information.
• This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, website, and investment platforms.
• By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

• Full Name
• Contact Details (Phone Number, Email Address)
• Address and Identification Details (Aadhaar, PAN, Passport, etc.)
• Banking and Financial Details (for investment transactions)
• Date of Birth and Gender

How We Use Your Information

• To process investments, transactions, and withdrawals
• To verify identity and comply with KYC (Know Your Customer) regulations
• To provide customer support and communicate updates
• To enhance user experience and improve our services
• To comply with legal and regulatory obligations

Data Security

• We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure.
• This includes encryption, secure servers, and access control policies.

Sharing of Information

• We do not sell or rent your personal information. However, we may share data with:
• Regulatory authorities, if required by law
• Payment processors and banking institutions for transactions
• Service providers who assist us in business operations (under strict confidentiality agreements)

User Rights

• You have the right to:
• Access, update your personal data
• Withdraw consent for marketing communications
• Request a copy of your stored personal information
• For any such requests, please contact us at [📧 Email: [email protected]]

Changes to This Policy

• We reserve the right to update this Privacy Policy at any time. Changes will be communicated via our website or other official channels.

Contact Information

• For any queries, customers can contact our support team at:
• 📧 Email: [email protected]
• 📞 Phone: +91 74004 40939
• 🏢 Address: Office No 2, Narhari Mhatre Lane, Near BMC School, Penkarpada, Mira Road (E), Thane 401107